REVIEWS + REFERRALS
More 5★ reviews • More word-of-mouth • Less chasing

Turn happy customers into reviews & referrals on autopilot.

Kalbot helps you collect more Google reviews, follow up at the right moment, and turn every finished job into repeat business — with simple, human messaging and referral nudges that feel natural.

Reviews & Referrals Engine Auto-follow-up
Review request
Referral nudge
Missed? Remind
Thank-you + repeat

“We started getting steady reviews without remembering to ask. It just happens after each job.”

— Local contractor

AI SUMMARY

What is Kalbot Reviews + Referrals?

Kalbot Reviews + Referrals is an automatic follow-up engine that turns completed jobs into 5★ proof and steady word-of-mouth. It triggers from “Job Complete,” sends a short review request, follows up once or twice if needed, and then stops. After a good outcome, it sends a simple “know anyone?” nudge with tracking so referrals don’t get lost.

What you get

  • Review requests (SMS + email) with your Google link
  • Smart reminders (1–2 nudges, then stop)
  • Reply handling (route complaints to you, pause automation)
  • Referral capture link/form + attribution tags
  • Basic tracking: sent → clicked → replied → referred
  • EN/FR templates (Québec French + English)

Best for

  • Contractors who do great work but don’t ask consistently
  • Businesses quoting against competitors (need proof fast)
  • Teams that want predictable review velocity (not random)
  • Owners who want referrals they can actually track
  • Local service trades where trust drives the decision

Simple comparison: most companies rely on memory (“ask for a review”). This installs a repeatable system — so proof and referrals don’t disappear quietly.

REVIEWS + REFERRALS

Get more Google reviews and steady referrals — without chasing

Most contractors do great work… they just forget to ask at the right time. Kalbot automates the ask (in a human way), follows up once or twice, and turns happy customers into repeat work.

Google review requests Smart reminders Referral tracking
Reviews

Review Requests (timed right)

Automatically ask after a job is completed — when the customer is happiest.

Includes: SMS + email templates, link routing, “thank-you” reply handling.
Follow-up

Smart Reminders (not spam)

If they forget, it nudges them once or twice — then stops automatically.

Includes: pause rules, timing windows, opt-out safety.
Referrals

Referral Nudges + Tracking

A simple “know someone?” message after success — with a way to track who sent who.

Includes: referral form/link, tag attribution, pipeline stage.
Proof

Website Proof Block (optional)

Show your best reviews on your site automatically to increase trust + conversions.

Includes: embed layout, “recent reviews” section, star proof.
Reporting

Simple Dashboard

See: sent requests, review clicks, who referred, and which jobs generated reviews.

Includes: tags, custom fields, pipeline reporting basics.
Automation

Triggered from “Job Complete”

When a job is marked completed, it starts the right sequence automatically.

Includes: stage trigger, delay rules, stop conditions.
HOW IT FLOWS

From “job complete” to 5★ proof + referrals

One simple trigger starts it. The customer gets a polite ask, a gentle reminder, and a referral nudge — then it stops.

Review & Referral Flow
Job Complete → Review Request → Reminder → Referral Nudge → Repeat/Return
Stop rules included

Job Complete

Marked done in pipeline

Ask

SMS/email review link

Reminder

1–2 nudges, then stop

Referral Nudge

“Know anyone?” + link

Track

Tags + pipeline stage

BEFORE vs AFTER

The difference between “we do good work” and we’re fully booked

Reviews increase trust. Referrals reduce cost. A simple system keeps both flowing every week.

Outcome
Before
After (Kalbot)

Number of reviews per month

Only happens when you remember to ask.

Random
Consistent

Trust during quoting

Customer compares you to 3 others.

“Not sure”
Proof-heavy

Referral consistency

You get some word-of-mouth, but can’t track it.

Untracked
Tagged + tracked

Time spent “following up”

You keep it in your head and forget half the time.

Mental load
Automated

Repeat work

Customers like you, then disappear for years.

Low
Higher
TRADES WE SERVE

Works for any contractor — especially local services

Reviews and referrals matter most when customers pick based on trust. This system is built for high-intent local work.

Roofing

More 5★ proof for estimates + storm-season demand.

Plumbing

Win the “who do we call?” decision with strong Google proof.

HVAC

Seasonal spikes benefit from consistent review velocity.

Electrical

Trust + safety decisions rely heavily on credibility.

General Contractors

Referrals reduce quoting time and improve job quality.

Other Home Services

Landscaping, paving, windows, cleaning, masonry, and more.

PROCESS

We install it for you — fast setup

We’ll connect your trigger, test the messages, and make sure it stops properly when someone reviews or opts out.

≈ 1–3 days to launch
1
SETUP
Triggers + Links

We connect “Job Complete” and your Google review link.

2
COPY
Human Messages

Short, polite, and aligned with your brand.

3
RULES
Stop Conditions

Stops after review, reply, or max reminders.

4
TRACK
Referral Tags

Referrals captured with tags + pipeline stage.

5
GO LIVE
Test + Launch

We run tests and hand you a simple “how to use it”.

FAQ

Reviews & referrals — common questions

Built to feel human. Built to stop when it should. Built to drive trust and word-of-mouth.

Will this feel “too automated” to customers?
It’s written to sound like a quick personal follow-up. We keep it short, polite, and timed right — and we cap reminders.
How do you know when to ask for a review?
We trigger from a “job complete” stage or a completion tag. That’s usually the highest-satisfaction moment.
What if someone replies with a complaint?
We can route replies to you immediately and stop any further reminders. You stay in control of the conversation.
Can we do English + Québec French?
Yes — we can create bilingual templates and choose which one sends based on your contact language field/tag.
Do you need access to my Google Business Profile?
Not necessarily. We mainly need your review link. If you want deeper tracking/reporting, we can connect more.
How fast can this go live?
Typically 1–3 days once we have your review link, preferred wording, and the trigger stage/tag.

Build trust faster with reviews & referrals.

If your work is strong, your proof should be strong too. Kalbot installs a simple engine that quietly increases your review count and turns happy customers into word-of-mouth.

Human messaging Stop rules 1–3 day rollout
No pressure • See it live • Clear next steps